Conflict Resolution and Peacebuilding for International Participants

Conflict Resolution and Peacebuilding for International Participants

Only open to international participants

This training is an intensive learning experience providing conflict analysis and a deeper understanding of our three phase mediation model. We look at the influence of power and culture on conflict situations and provide a more solid foundation through additional practice. You will learn practical applications of the mediation skills to a variety of situations and settings.

Topics
  • Defining conflict and conflict resolution processes
  • Communication styles Interest-based (win/win) problem solving
  • Active listening and questioning techniques; restating, acknowledging, and validating
  • S.M.A.R.T agreements
  • Preparing for a mediation session
  • Communication skills to handle bias, deal with power imbalances, and culture in relation to mediation
  • Reframing skills
  • Dealing with difficult comments
  • Advanced problem solving
  • Conflict styles Sources of conflict
  • Extensive use of realistic demonstrations and role playing
Duration Price Dates
5 day workshop Contact us for pricing

June 12 to June, 2017


For more information or to register, please contact us at crtadmin@sschto.ca