Individual Training

Our courses are ideal for anyone who wants to learn to effectively resolve professional or personal conflict. All of our workshops are participatory combining group discussion, exercises, role playing, and minimal lecturing.


De-Escalation & Negotiation Skills for Front-Line Staff


1 day

June 19, 2020

October 27, 2020

Conflict Resolution
and Negotiation Skills for Supervisors


1 day

September 3, 2020

Quick Intervention Skills for De-Escalating Conflict


1 day

May 8, 2020

November 18, 2020

Delivering Effective Feedback for Supervisors


1 day

August 27, 2020

Foundational Interpersonal Mediation


3 days

September 23 to

September 25, 2020

November 7, November 14 and
November 21, 2020

Intensive Interpersonal Mediation


5 days

June 8 to
June 12, 2020

November 30 to
December 4, 2020

Role Play


1 day TBA


includes 10% off coaching services


5 days Dates to be chosen from the three workshops included in the package

Earlybird Special: Save 20%25

A leader in conflict resolution, St. Stephen's Conflict Resolution & Training has been providing alternative dispute resolution services and training since 1985. When conflict is unmanaged it can increase stress, strain relationships, lower morale, and decrease productivity. Our workshops are ideal for anyone who wants to learn how to mediate and effectively resolve interpersonal conflicts, whether they are in the workplace or in personal settings.

All of our workshops are participatory in style; they combine group discussion, exercises, minimal lecturing, and rely heavily on role playing.

Our workshop trainers have vast experience and come from a wide variety of backgrounds.

We provide group discounts and a sliding price scale for individuals and/or organizations with limited budgets.

As a non-profit organization, proceeds from our workshops help to fund our free community mediation program.

You can either register online or download our Workshop Registration Form.

For more information, please contact us by phone 416-925-2103 x 1253 or by email