Intensive Interpersonal Mediation

Intensive Interpersonal Mediation

Participants say this is our best mediation training. It is an intensive learning experience providing conflict analysis and a deeper understanding of our three phase mediation model. We look at the influence of power and culture on conflict situations and provide a more solid foundation through additional practice. You will learn practical applications of the mediation skills to a variety of situations and settings.

  • Defining conflict and conflict resolution processes
  • Communication styles Interest-based (win/win) problem solving
  • Active listening and questioning techniques; restating, acknowledging, and validating
  • S.M.A.R.T agreements
  • Preparing for a mediation session
  • Communication skills to handle bias, deal with power imbalances, and culture in relation to mediation
  • Reframing skills
  • Dealing with difficult comments
  • Advanced problem solving
  • Conflict styles
  • Sources of conflict
  • Extensive use of realistic demonstrations and role playing
Duration Price Dates
5 day workshop $ 1250.00

December 2 to December 6, 2019


Pay only $1000 if you register by:

  • November 18, 2019, for the December 2 to December 6, 2019 session

You can either register online or download our Workshop Registration Form.

For more information, please contact us by phone 416-925-2103 x 1253 or by email at